Patient Info
What To Bring For Your First Appointment
Identification - One form of photo identification (i.e. driver’s license)
Referral for Therapy - Patients will need to bring a physician’s order to the initial appointment. If your physician is directly faxing the order to our clinic, please let us know.
Insurance Information - If your health insurance is covering the cost of therapy, you will need to bring your insurance card. If you are covered by more than one insurance provider, you will need to bring cards for all providers.
- If Medicare is covering the cost of therapy, you will need to provide your Medicare card.
- If you have Medicaid, you will need to provide a copy of your current Medicaid insurance card each month that you are receiving therapy.
Other Information - If your therapy is due to a worker’s compensation injury, you are required to bring your worker’s compensation claim number, authorization for treatment and case manager contact information.
If your therapy is due to an injury sustained in an auto accident or is going to be funded by an attorney lien, please bring that information with you, including the accident report, auto insurance information and/or attorney information if applicable.
Patient Forms
To access patient forms before your scheduled appointment, click below.
Frequently Asked Questions
| Do I need a referral for therapy? |
Depending on your specific diagnosis, services requested and insurance information, you may need a referral from a physician for services. To give you the most accurate information, please call our staff and we will determine if your situation will require a referral.
| What happens at my first therapy appointment? |
You should arrive to your appointment 15 minutes prior to your scheduled appointment time.
You will need to complete the admission paperwork prior to your appointment.
You will need to present your insurance card(s) and your order for therapy or other payer information if work comp or auto.
A therapist will complete a therapy evaluation. This evaluation will include discussion of medical history, current medications, diagnosis, function and pain limitations, as well as goals for therapy. In addition, your therapist will perform an objective evaluation that will assist with developing a treatment program that will allow you to meet your therapy goals and return to your normal function.
| How much time should I plan for each therapy appointment? |
Your initial evaluation will last approximately one hour, with subsequent visits lasting 30 minutes to an hour. Once your initial evaluation is complete, your therapist will be able to provide you a more accurate time frame for additional therapy visits.
| What should I wear for therapy? |
Land-based therapy: Comfortable clothing is recommended. It is best to wear loose fitting clothing, such as shorts or sweatpants for lower extremity problems and a tank top or a loose fitting shirt for upper extremity/torso problems. It is also recommended that you bring or wear tennis shoes.
Aquatic therapy: You will need to wear a swimsuit or dark colored T-shirt and shorts (hemmed, no cutoffs) and pool shoes that have not been worn outside or in lake water. Towels are provided. There are places to change with lockers to store your personal items, and it is recommended that you bring a lock to secure your items in the locker. The lockers are for day use only.
| Will I be able to schedule around work or school? |
Yes, we have convenient locations and offer early morning and evening appointments. Please review our therapy locations and hours to determine which facility will best suit your scheduling needs.
| How many therapy visits will I need? |
This is based on your diagnosis and the complexity of your symptoms. Your therapy could last as little as one visit or it could last for several months. Your therapist will periodically reevaluate your progress and provide recommendations to you and your physician as to your continued therapy.
| How will my doctor know how I'm doing in therapy? |
Your therapist will provide your doctor with a report from your first therapy visit. This report will include the results of your evaluation, treatment plan and goals for therapy. In addition, your therapist will provide your doctor progress reports throughout your therapy program, ensuring up to date information regarding your therapy progress and status.
| Should I ask my doctor if I need therapy? |
It is a good idea to discuss whether or not therapy is right for you. If your doctor has questions or would like to contact us regarding specific therapy treatments, he/she is welcome to contact any of our therapy offices.
| Is therapy covered by insurance? |
Most health insurance companies will cover therapy costs; however, specific coverage may vary depending on specific diagnoses. You can visit our insurance link to view the insurance plans with which we currently participate.
| What is expected of me during therapy? |
How quickly you respond to therapy and get back to normal functioning is greatly dependent on you. Your participation and commitment with treatment and exercises provided by your therapist will ensure that you obtain the most from your therapy. To ensure success, you need to attend all scheduled appointments and perform any home exercises your therapist prescribes. Communication between you and your therapist is also important to your recovery.
| What happens after therapy? |
Once you are discharged from therapy, you may need to continue with a exercise program. This program may be able to be completed in your home or may be better suited for a fitness center setting. Madonna TherapyPlus offers the Structured Independence Program or the TherapyPlus Aftercare program to provide a setting in which you can perform these exercises.
| Why choose TherapyPlus? |
You have the right to choose where to go for therapy. Madonna TherapyPlus is committed to providing top notch patient care for outpatients. TherapyPlus offers three convenient locations throughout Lincoln and one location in Omaha. Each location offers one-on-one therapy appointments with a clinician, extended hours and state-of-the-art equipment and technology. Our expert clinicians are highly trained and qualified and provide services that you cannot find in every clinic.
Insurance Information
TherapyPlus participates with most major insurance plans, including Medicare. It is your responsibility to pay any deductibles, co-payments, or co-insurance. In addition, you are also financially responsible for any services that are not covered by your particular health insurance plan. You are strongly urged to check with your insurance provider regarding specific therapy benefits prior to your initial visit. If your plan does include a co-payment for therapy services, we will collect your co-payment prior to each visit. Many insurance plans require a referral/order for therapy from your primary medical physician. If your insurance carrier is one that requires a physician referral, we ask that you contact your physician prior to your initial therapy visit to ensure full insurance benefit. If your health insurance information is not listed as one of our accepted insurance plans, we will work with your insurance provider to negotiate a single-case agreement. It will be your responsibility to pay for any remaining amount due for your therapy.